Introduction to the Retail Business

Course Overview

Learn all the basics of working in retail to kickstart your career. Everything from stocking and selling goods to visual displays and sales tactics. 

This retail course is accredited by LASER, which means you will receive a nationally recognised qualification. There’s 24 hours of training in our training centre, either in Herne Bay, Margate, or Ashford, split across four working days. 

Ask the job centre, or any employability service to enrol you on this course, or contact us directly by completing the form on the right hand. You must be unemployed, over 19, and in receipt of job-related benefits to attend.

  • Stocking and selling goods
  • Stock management and replenishment
  • Visual displays
  • Sales tactics
  • Cash handling
  • Managing a float
  • Customer interaction
  • Safely moving stock
  • In-store fixtures
  • Keeping money secure


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