Business Skills Courses

Online training can be just what you need to keep your business skills up-to-date in an ever-changing environment. Our courses are designed to deliver the message clearly, effectively and memorably in the minimum amount of time with the maximum learner satisfaction.

Upon completion of any business skills courses including digital marketing, management, personal skills, or compliance, you will receive an instant digital certificate.

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Online Digital Marketing Courses


Facebook for Business

Facebook for Business

Facebook is the largest social media platform in the world. Estimated to have more than a billion users, it’s very likely a proportion of your target customer audience will have a Facebook account. It’s an effective communication channel and ideal to interact with people and businesses, which is why you should include Facebook as part of your digital marketing strategy.

This online course will start with introducing you the network from setting up a business page right through to sharing quality content your customers will love. Whether you run a business or up-skilling your employees, this course is a great starting point.

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LinkedIn for Business

LinkedIn for Business

LinkedIn has more than 259 million users and is known as “Facebook in a Suit”. This social media channel enables professionals to find key decision-makers within companies; find the best point of contact and gain familiarity with someone’s background before making a call or sales pitch, making this the best network for business-to-business.

Our online LinkedIn training course will introduce you to the platform from setting up an account to policies you should implement.

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Twitter for Business

Twitter for Business

Twitter is used by a wide range of people from celebrities to multinational companies to share messages to their followers. This online training course will introduce you to the social network and help you get started. There’s a topic on using third-party apps to help you improve your activity to effectively promote your business.

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Social Media for Business

Social Media for Business

75% of us who live in the developed world use social media either personally or professionally. This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third party specialists.

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Search Engine Optimisation for Business

Search Engine Optimisation for Business

Someone is searching for your products or services and right now they could be clicking on your competitors website. Just imagine if you rank above your competitors in major search engines like Google, Bing and Yahoo, all the revenue you are likely to generate. Our online SEO training course is designed to teach you proven techniques that will help you reach and maintain the number one spot.

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Online Management Courses


Conflict Resolution in the Workplace

Conflict Resolution in the Workplace

Conflict in the workplace can be devastating and result in violence and bullying, loss of customers and impact on sales, and a high staff turnover. During this course, you will identify common triggers and how workplace conflict develops before identifying techniques to manage it. This online course is accredited and approved by CPD.

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Leadership Skills

Leadership Skills

A manager will find it difficult to be effective without having some leadership skills. This training course will introduce you to a few essential techniques and theories to help you improve as a leader.

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Twitter for Business

Project Management

Our accredited online project management course covers the basic principles, tools and techniques. The training will enable you to manage a project more effectively and achieve the desired outcome.

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Disciplinary Procedures

Disciplinary Procedures

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

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Effective Delegation

Effective Delegation

We will start with the essentials – defining exactly what we mean by delegation and why it is important. We will then focus on the elements of delegation and overcoming barriers. But most importantly, how you choose which tasks to delegate.

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Principles of Performance Management

Principles of Performance Management

Effective performance management within your organisation offers an efficient approach to save time and money while getting the best efforts from your employees. This performance management course covers setting achievable goals for your organisation and targets for your employees and teams to meet.

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Online Personal Skills Courses


Presentation Skills

Presentation Skills

Developing your personal skills starts with your presentation skills. This online presentation skills course covers the common mistakes individuals make when preparing for and delivering a presentation, and how you can avoid these. We will also include good practices as well as provide practical advice. You will be able to use some of the things we cover in your day-to-day life to help you present yourself more effectively.

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Customer Service

Customer Service

Almost every business should have excellent customer service, and this course not only helps you develop an essential business skill but improve your personal skills to improve your organisation’s customer service. This online customer service training will begin with understanding exactly what customer service is and why it’s vital. We will then cover ways you can improve the customer service provided by your organisation.

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Negotiation

Negotiation

We have all negotiated some point during our life but did we all get the best insurance premium, price when we sold or bought a new car? Negotiation is another vital business skill to save money or close a deal. This online negotiation course will cover the basic of what constitutes a negotiation, the stages of negotiation, skills you can apply to your negotiations and some practical advice to become an effective negotiator. This is a great course to develop your personal skills whether you’re a business owner or sales executive.

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Stress Management

Stress Management

Stress is a billion pound problem in the UK due to work related illness each year. This online stress management course will cover the signs of stress and some of the triggers. We will then look at how to manage your stress which can make a real difference to your wellbeing and those around you.

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Time Management

Time Management

If you’re constantly busy, you’re likely to be managing your time poorly. In most cases, individuals who manage their time effectively excel in their job or are high achievers. This online course will cover techniques to improve your efficiency and output whether it’s an ordinary day or when deadlines are fast approaching and pressure is flying through the roof. Time management is personal skill most businesses require, but do you have good time management?

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Online Compliance Courses


Anti Harassment Bullying

Anti-Harassment and Bullying

In this anti-harassment and bullying online training course, we will cover the commitments that your organisation’s policy should include to comply with the UK law. We will explain the differences between harassment and bullying, and the steps that you should take if these occur in or out of work. Protect and look after your employees today.

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Equality Diversity

Equality, Diversity and Discrimination

In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

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Data Protection

Data Protection

If you or your organisation handles personal information about individuals you have a number of legal obligations to protect that information. Training should be a vital part of any company’s data protection policy. This course covers in detail: the benefits of good data protection, the rights of individuals in respect of their data, the data protection act, the issues that can arise from sharing data and the basic steps so you can start creating a data protection policy.

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