Assertiveness Training

Course Overview

Do you or a member of your team wish they had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict?

This Assertiveness Training  will provide you with a number of strategies which will show you how to you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. Being assertive is a core communication skill that will help boost your self-esteem and earn others’ respect.

Syllabus

  • Describe what is meant by assertive behaviour
  • Identify barriers to assertiveness
  • Identify the differences between behaviours
  • Learn more about your own preferred behaviours
  • Behavioural styles
  • Verbal and non-verbal communication
  • Describe useful strategies for dealing with difficult situations
  • Assertiveness tips and techniques

max delegates: 15

course duration: 1 day

Price: £75 per delegate

Ashford & Herne Bay

Make an Enquiry

Make an Enquiry

Review

“I attended an assertiveness course with Ana, all my objectives were met. The venue was good, the course and content were excellent. Would recommend to other companies.”

– Jenny