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Business Compliance

QA Level 3 Award in Accredited Emergency First Aid at Work

Designed to cover a broad range of training for everyday workplaces, you will develop a solid understanding of the most common workplace emergencies and how to respond confidently. The QA Level 3 Award in Accredited Emergency First Aid at Work meets the legal requirement to have a workplace first aider.

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QA Level 1 Award in Accredited Fire Safety Principles

The QA Level 1 Awarding in Fire Safety Principles is designed to increase your awareness of fire safety in the workplace. You will learn basic fire safety principles for your workplace, and develop an understanding of how to reduce risk and what to do in the event of an emergency.

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QA Level 2 Award in Accredited Food Safety in Catering

This course has been designed to train anyone who handles, prepares, serves food or comes in to contact with food handling areas. It will give you an understanding of your legal responsibilities and what defines best practice in terms of controlling food safety hazards, temperature control, safe food storage, preparation, personal hygiene and cleaning.

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QA Level 2 Award in Accredited Health and Safety in the Workplace

The QA Level 2 Award in Accredited Health and Safety in the Workplace provides you with the understanding to create and manage a safe working environment. You will also develop a broad knowledge of common workplace hazards and learn how to avoid them to keep you, your colleagues and visitors safe.

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3-Day IOSH Managing Safely

Aimed at managers in all organisations to develop their understanding of understanding of health and safety. This 3-Day IOSH Managing Safely is business-focused, with practical and step-by-step guidance from start to finish. It aims to inspire you to embed health and safety across your organisation.

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1-Day IOSH Working Safely

Everyone in the workplace should have a good understanding of safety and health. The 1-Day IOSH Working Safely is designed to be fun and interactive while providing first-class, jargon-free content. It aims to give you an understanding of why you and your colleagues must ‘work safely’ in an enjoyable way.

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Social Media

Social Media Essentials

Social Media Essentials is the perfect introduction delivered in a practical and interactive environment. You will learn tactics to grow your audience, how to analyse data and interpret, to optimise your posts for your audience. But most of all, you will understand how to develop a strategy to implement in your organisation.

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Get the Most Out of Facebook

Dive deep into Facebook. You will learn how to create a ‘Facebook Like Page’ and create audiences to target your Boosted Posts and Facebook Ads. Learn how to build your brand using Facebook Live. By the end of this course, you will be able to manage and grow audiences and income using Facebook.

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Social Media: Basics for Beginners

Ideal for complete beginners who know that social media is important and they need to develop the knowledge to help them get started. This social media course is all about informing you of different accounts and why you should and should not use them for your business. Ultimately, you finish the session knowing which accounts to create and how to set them up with the help of our high-quality resources.

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Understand Google Analytics

Jump into a world of data and learn how to use it to your advantage. Yes, it’s legal. You will learn how to create a Google Analytics code and apply it to your website; be able to understand the data, and analyse it to enhance your marketing efforts to improve your revenue.

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Use Instagram and Twitter Effectively

Learn how to use Instagram and Twitter effectively to showcase your business and to connect with influencers. You will also learn how hashtags work and how to use them effectively. You will feel confident to use Instagram and Twitter to engage more with your followers.

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Use LinkedIn as a Business Tool

LinkedIn is the professional equivalent of Facebook. You will learn how to set the foundations and grow your personal network. By the end of this course, you will be able to effectively connect with people, build a trusted group of connections and promote your business.

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Management

Effective Team Management Skills

You will be introduced to the characteristics of effective teams to help your improve your team’s efficiency and productivity. You will learn the importance of working with different strengths and skills within your team to foster high quality of work. By the end of the training, you will be able to demonstrate how to achieve better team performance.

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Performance Management

You will learn about performance management and the cycle; followed by tools and techniques to implement or review a system in their workplaceIn addition, you will have the opportunity to understand and practice various communication strategies to manage difficult people and conflict at work.

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Supervisions and Appraisals

Designed to build and develop newly appointed team leaders and managers confidence and knowledge to conduct effective supervision and appraisals. You will understand the value of consistent year-round feedback and the appraisal-system, and feel empowered to support your staff to develop professionally.

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Workplace Skills

Understanding Stress Management

You will understand what causes stress and its impacts on everyday personal and professional life. Shortly followed by the symptoms and useful techniques to manage personal and professional stress. By the end of Understanding Stress Management, you will be able to recognise your triggers and implement methods to reduce their levels of stress.

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Effective Communication

This course will focus on the core skills for clear communication. You will understand various communication styles and techniques, and which methods are most appropriate in different situations. By the end of this workplace skills course, you will feel confident to communicate more clearly and effectively.

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Introduction to Time Management

Time management is a crucial workplace skill to control tasks coming from all directions. Introduction to Time Management will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by all the demands, distractions and interruptions of the working day, so time management is an important skill to have in the modern workplace.

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Managing Conflict in the Workplace

Conflict can be difficult to handle if you don’t have the right tools or know a few techniques. This course is ideal for employees who want to develop their skills and confidence in potentially volatile situations at work. The training starts with defining conflict to understand the phases. We will then develop a good understanding of tools and techniques which help resolve conflict. Shortly followed by and finishing the training course on how to turn conflict into a positive.

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Assertiveness Training

Do you or a member of your team wish they had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict? This Assertiveness Training  will provide you with a number of strategies which will show you how to you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. Being assertive is a core communication skill that will help boost your self-esteem and earn others’ respect.

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Health and Social Care

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Early Years and Schools

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Leadership and Management

Conflict Resolution in the Workplace

It’s not uncommon for conflict to arise in the workplace. It can be disruptive, aggressive behaviour or underlying tensions. But it’s affecting your team’s morale and productivity. This course will equip you with the knowledge and tools to turn conflict situations into positive outcomes.

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Leadership and Team Management Skills

This course provides you with in-depth knowledge and practical skills to lead and manage a successful team. You’ll learn how to be a better leader and manager by understanding team formation; teamwork and team roles; communicating your vision and communicating as a team; types of motivation and staff development.

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Performance Management

You as a manager will learn the knowledge to effectively performance manage your staff. You’ll learn the process of performance management; the process of performance reviews; best approach to providing the appropriate feedback and how to deal with poor performance.

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Personal Development

Emotional Intelligence and Personal Resilience

This personal development course will develop your understanding of your emotions and the impact they have on your team and their performance. You will strengthen your resilience to different situations by adopting coping mechanisms. Ultimately, you and your team will perform better.

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Personal Impact and Assertiveness Skills

This course includes elements of communication and assertiveness. It’s designed to provide you with the knowledge to deal with aggressive and demanding people, whether it be colleagues or customers. As well as understand how to present yourself assertively. Learn to keep your emotional balance intact.

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Time Management and Self-Awareness

Are you a busy person? Do you want to manage your time more effectively? This Time Management Training in Kent will provide you with tips and tricks like making lists to increase your productivity and wellbeing at work. You will develop your time management skills and self-awareness.

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