Only a few managers thrive when thrown into a management role at the deep end. One of the essential elements of supervisors, team leaders, or managers role is managing their staff’s performance to achieve team and company objectives.
This course will introduce delegates to performance management and the cycle; followed by tools and techniques to implement or review a system in their workplace. In addition, the delegates will have the opportunity to understand and practice various communication strategies to manage difficult people and conflict at work. Towards the end the training, delegates will understand how to manage sickness absence, capability and disciplinary processes lawfully and reasonably.
Max delegates: 15
Course Length: 1 Day
Price: £99 per delegate
Ashford & Herne Bay
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“Very Professional. Friendly, expert training with all questions answered fully. Good sized group in air-conditioned room. Training length spot on.”
– Paul Buggs