Aimed at adult care workers, support workers and key workers in a range of adult care or integrated care settings. It is also aimed at healthcare support workers and healthcare assistants in a variety of healthcare settings. This qualification contains both competence and knowledge-based units and it is structured in such a way that enables students to select relevant units to specialise.
Level 3 Diploma in Adult Care is also a knowledge and competency-based occupational qualification. Ideal for lead adult care workers, support workers and key workers in a range of adult care settings. There are some mandatory units required for the role as a lead adult care worker, but the fantastic variety of optional units allow the student to specialise.
The Level 5 Diploma in Leadership and Management for Adult Care qualification covers the knowledge and skills required to work in a leadership and management role in a variety of adult care settings. Similar to the lower level qualifications in adult care, it contains both competency and knowledge units, but are more appropriate to a senior manager.
Level 3 Diploma for the Business Administrators
This qualification is for individuals working within a business administration environment. The role of a business administrator is to deliver high quality products and services to the customers of their organisation. Some of the units include principles of business administration, personal and professional development and managing performance.
Level 3 Diploma in Business Administration
The Level 3 Diploma in Business Administration is designed to develop students knowledge and skills for any business environment. There are a range of optional units to choose from, which cover the principles of administration and business. This qualification is ideal for those who have some knowledge or experience of business.
Level 3 Diploma in Customer Service
The Level 3 Diploma in Customer Service equips students with the knowledge and skills to deliver excellence in customer service. Areas of this qualification include organising and providing customer service, understanding customers and retention, and resolving customers’ problems. Students will be able to provide a strategic level of service and support management with improvements.
Leadership and Management
Perfect for individuals taking their first step into line management or those who have managerial experience but do not have a formal qualification. Students will develop a diverse range of essential management skills, build their leadership capability to motivate their team, as well as gain a broad understanding of the key theories to support business growth and performance. If you want to increase your chances of a pay rise, securing a better job, or change career, this is the course for you.
Ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. Students will develop their ability to lead, motivate and inspire to drive better results; be able to use core management techniques to provide practical leadership and operational management skills; benchmark their managerial capability against other professionals and raise their professional profile within their organisation.
ILM Level 3 Diploma in Management
The ILM Level 3 Diploma in Management is ideal for individuals looking to take their first step into line management. It contains both knowledge and competency units to develop understanding and skills in a range of area. Students will learn how to manage team performance, the principles of leadership and management, people management, and business.
ILM Level 4 Diploma in Management
Designed for managers moving into a middle management position and those who want the skills to take on higher level responsibilities such as planning and implementing change. Students who want to maintain day-to-day operational duties but want to withdraw from line management responsibilities will find this qualification beneficial.
ILM Level 3 Diploma in Leadership and Management
The ILM Level 3 Diploma in Leadership and Management is ideal for students with management responsibilities, but lack formal training. There is a wide range of units to choose from such as financial related to managing people during organisational change. Students who are seeking progression will find this qualification particularly beneficial.
ILM Level 4 Diploma in Leadership and Management
This qualification was engineered for new and aspiring department heads, regional team leaders and other middle managers – really get to grips with the role, gain comprehensive business knowledge and develop the skills leaders need to lead at this level.
ILM Level 4 Diploma in Principles of Leadership and Management
The Level 4 Diploma in Principles of Leadership and Management is designed to develop aspiring middle managers and first line managers. Students build core skills in middle management and can access a wide range of optional study areas to help them gain specific management skills to suit their needs.
ILM Level 5 Diploma in Leadership and Management
The ILM Level 5 Diploma in Management and Leadership is aimed at middle managers with responsibility for substantial programmes and resources. It develops skills in strategic planning, strategic change and business process design alongside core leadership and management abilities such as inspiring colleagues and delivering results.
Designed for individuals who aspire to enter the world of residential childcare and those who are currently working in the field and must become qualified by two-years after employment. It consists of a range of mandatory as well as optional units to specialise.
Aimed at those people already working in the Children and Young People sector. For example, you may be working as a childminder, daycare supervisor, SureStart worker, community nursery nurse or as a learning mentor. You may or may not have some supervisory responsibilities. You want to be in sole charge of children, for example managing a room in a nursery.
The Manager in a Children’s Residential Home plays a leading role in developing the ethos of the home while creating a sense of purpose and clarity for long-term care and support of children and young people. They will learn about legislation, theoretical approaches and compliance to running a residential home, a well as develop skills to communicate roles effectively.