Emotional intelligence and personal resilience are key to staying balanced, motivated, and effective, especially in high-pressure environments. This one-day course helps individuals at all levels understand how their emotions affect performance, communication, and relationships. You’ll explore strategies to build resilience, respond calmly to challenges, and support a healthier workplace culture. Ideal for staff, managers, and teams who want to grow their self-awareness and stay strong under pressure.

Key Learnings

• Recognise and manage your emotional responses at work
• Understand how emotions affect decision-making and performance
• Learn how to read others’ emotions and adapt your approach
• Strengthen personal resilience through reflective practice
• Develop coping strategies for stress, setbacks, and workplace challenges

Build your emotional strength and support your team’s wellbeing—book now to grow resilience and emotional awareness in the workplace.

Workplace demands can challenge your patience, focus, and confidence. But with the right mindset and tools, you can turn pressure into progress. This one-day course focuses on developing emotional intelligence (EI) and personal resilience to help you manage stress, respond calmly to setbacks, and build stronger relationships.

Emotional intelligence is your ability to understand and manage your emotions—while also recognising and responding to the emotions of others. These skills are increasingly valued in recruitment, management, and team dynamics because they directly impact performance, wellbeing, and workplace culture.

You’ll explore how emotions influence your thinking, how to build self-awareness, and how to regulate your emotional responses to difficult situations. For example, you’ll learn how to spot triggers, choose more helpful reactions, and shift your mindset in challenging moments.

We also explore personal resilience, the inner capacity to adapt, recover, and grow. You’ll learn simple strategies to build resilience over time, including reflective habits, positive thinking techniques, and self-support tools. These can help you feel more in control, more connected, and better able to support your team.

This course is suitable for anyone looking to invest in their own growth. Whether you’re a manager supporting others or a team member facing stress or change, this session offers practical ways to boost confidence and emotional strength.

At Social Enterprise Kent CIC, we believe that investing in people’s resilience and emotional intelligence creates stronger, kinder workplaces. That’s why our training is grounded in real-life challenges and practical, accessible solutions.

Open course per person           £193
In-house for up to 6 people     £1,089
In-house for up to 12 people   £1,415