This half-day leadership course helps you develop practical team management skills to improve communication, confidence, and team performance. Ideal for new and experienced managers, HR professionals, and team leaders, the training focuses on how to create a positive team culture, lead with empathy, and inspire others. Suitable for all sectors, including small to medium-sized enterprises and organisations fulfilling CSR commitments.

Key Learnings

• Understand team development stages and why some teams fail
• Learn how to lead with empathy and clarity
• Build team trust, motivation, and shared purpose
• Improve communication within and between teams
• Identify team roles and individual strengths
• Promote a positive, productive working environment

Build confident leaders and stronger teams—while supporting your organisation’s commitment to people and purpose. Book now to make a lasting impact.

Effective leadership is more than task management—it’s about creating a culture where people can thrive. This engaging day course is designed to help leaders, team managers, and aspiring supervisors develop the skills needed to lead high-performing teams with clarity, confidence, and care.

Participants will explore the key principles of team dynamics using Tuckman’s model of team development (Forming, Storming, Norming, Performing) to understand where their team sits and how to guide them forward. You’ll also examine team roles using Belbin’s Team Role Theory, helping you identify strengths, spot gaps, and support collaborative working.

The session places strong emphasis on emotional intelligence and communication—how to lead with empathy, how to motivate individuals, and how to maintain trust during change or conflict. You’ll learn how to set a clear direction, provide feedback that supports growth, and model the values you want to see in your team.

This course supports best practice in line with recommendations from CIPD (Chartered Institute of Personnel and Development) and ILM (Institute of Leadership and Management). Whether you’re working toward people-focused leadership as part of your CSR goals, or aiming to improve retention, wellbeing and performance, this training gives you practical tools that translate across all sectors.

At Social Enterprise Kent, we know that strong leadership drives better outcomes for people and organisations alike. That’s why we focus on practical, real-world development—not just theory. You’ll leave with renewed confidence, fresh strategies, and a stronger understanding of what it means to lead well.

Open course per person            £193
In-house for up to 6 people      £1,089
In-house for up to 12 people    £1,415