Whether you’re new to managing people or want to strengthen your leadership style, this course offers practical tools to support performance, motivation, and team success. A great choice for those responsible for line management, team development, or HR functions.

Key Learnings

• Understand your role in managing people and team performance
• Identify how leadership style influences team behaviour
• Set clear goals and conduct performance reviews
• Motivate individuals through communication and support
• Address poor performance and resolve workplace challenges

You’ll begin by exploring different leadership styles and how they influence communication, motivation, and accountability. Then, you’ll walk through the performance management cycle, learning how to set expectations, review progress, and manage underperformance professionally.

Through discussion and real examples, the course gives you space to reflect on current challenges and explore what may be holding your team back. You’ll learn how to develop individual training and development plans, give constructive feedback, and lead difficult conversations.

We also look at how to deal with conflict, create a culture of engagement, and stay resilient as a manager. Whether you’re managing one person or a whole team, this course will support you to lead in a way that is structured, supportive, and aligned with your values.

At Social Enterprise Kent CIC, we believe managing people well is at the heart of every thriving organisation. This course gives you practical strategies to bring out the best in others, while growing as a leader yourself.