Office and Administration Support Volunteer

Volunteer Office & Administration Support (Ashford & Margate)

Our office and administrative volunteer roles in Ashford and Margate are currently full, and new applicants will be placed on a waiting list.

We encourage you to explore our other volunteering opportunities, which offer a range of ways to gain experience and support local communities.

It’s well suited to people looking to build skills, return to work, or explore office-based roles and support the work SEK delivers across Kent.

Supporting teams across Social Enterprise Kent

Social Enterprise Kent works across Kent to support individuals, communities, and local organisations. Our teams rely on strong administrative support to help services run smoothly and ensure people can access the help they need.As a volunteer, you may support different departments across SEK, and you will be placed where your skills, interests, and availability best match the needs of the organisation. This also gives you the chance to gain experience across a range of office and support functions.

What you’ll be doing

As a Volunteer Office & Administration Support, you may help with:

Answering and making phone calls, and passing on messages
Booking, updating, and confirming appointments
Collecting and recording information and data
Entering and updating information on spreadsheets (e.g. Excel)
Carrying out basic fact checking and data updates
Supporting general office and administrative tasks
Helping keep records, files, and information organised
Assisting with other day-to-day office tasks as needed

You will be guided through tasks and supported at all times. There is no expectation to do everything, and duties can be adapted to suit your confidence and skills.

When and where

Locations: SEK Ashford and SEK Margate
Placement: Based on where support is needed and where you fit best
Commitment: Flexible – even a few hours can make a difference
Days/times: Agreed with you and the team (usually Mon–Fri, 9am–5pm)

If you’re viewing on mobile, the “When and where” box may appear below the main tasks.

Who this is for, what you’ll gain, and the support you’ll get

Who can volunteer?

You do not need previous office or administrative experience. This role suits people who:

Are friendly, reliable, and willing to learn
Are comfortable using a computer and basic office software
Like being organised and supporting others
Are happy working as part of a team
Want to gain experience that could support future job applications

You may occasionally speak with members of the public or partners by phone. Support will always be available, and you will not be expected to deal with anything on your own.

What you’ll get from volunteering

Practical experience across office and administration tasks
Confidence using phones, systems, and office tools
Transferable skills useful in many careers
A stronger CV and the chance to explore different career paths
A reference (based on time commitment and performance)
Being part of a supportive and welcoming team
Out-of-pocket expenses claimed in line with SEK policy

All volunteers receive an induction, training, and ongoing support. There may also be opportunities to volunteer in other SEK projects if you wish.

Training and support

A full volunteer induction
Clear guidance for office and department-specific tasks
Ongoing support from staff and the Volunteer Coordinator
Feedback and encouragement as you develop your skills
On-the-job learning and an open-door approach from team leads

Role details (for reference)

Role title: Volunteer Office & Administration Support (Ashford & Margate)
Responsible to: Team Leads and Volunteer Coordinator
Hours: Typically 2–4 hours per week (flexible)
Days/times: Monday to Friday, during normal business hours (9am–5pm), agreed with you and the team
Locations: SEK Ashford (22 Bank Street, Ashford, Kent TN23 1BE) and Head Office Margate (63–65 High Street, Margate, Kent CT9 1DX)
Requirements: Adhere to the Volunteer Agreement, policies, and code of conduct

What our volunteers say

Mark S

"I love volunteering at SE Kitchen because of the other volunteers, staff and customers. It is nice to know you are making a difference to your community and impacting on food going to waste. When I am feeling low or lonely, I know I have people at the SE Kitchen" "I love the people you get to work alongside. Also, the general public that use the place are really lovely. Real community feel. People are happy to chat and happy to be there"

Lily H

"Meeting people and helping them with their problems. I find it very gratifying to be able to help people"

Esraa

"Volunteering with SEK has been a great experience for me. I met kind people, learned some English and I feel more confident and happy being part of the team. Thank you."

Connie

"Volunteering with SE Kitchen is really happy and fulfilling :) ."